Shipping & Delivery

Dear customers, due to COVID-19, our delivery time may be longer, please understand. We regularly receive information from our transport company which we’ll share with you here.
In the meantime, we remain at your disposal by email.
service@paynem.com
DO YOU SHIP WORLDWIDE & HOW MUCH DOES SHIPPING COST?
No, we only ship to the United States currently. Our standard shipping fee is US$5.99. Free shipping is available for orders over US$49.98.
WHAT ARE YOUR SHIPPING AND PROCESSING TIMES?
Standard Shipping Times
USA : 7 - 15 days
PROCESSING TIMES:
Orders can sometimes take 2-3 days to process after placing the order before shipping out.
WHERE CAN I FIND MY TRACKING NUMBER?
When your items are shipped out, you should receive notification from us via email providing you with a tracking number.You can check your product logistics information on https://www.17track.net/en based on the tracking number.
If you haven't received one or if the tracking number doesn't work, it's okay. Contact us and we'll fix it!
If you need more detailed information, please send us an email at service@paynem.com and we'll help you out!
We would love to hear from you. Please do not hesitate to share your shopping experience with us. You can fill-up the form on our contact page or just send an email at: service@paynem.com